Data Deletion Instructions

We respect your right to privacy and control over your personal data. This page provides instructions for requesting deletion of your data from PostAutoma.

Your Right to Data Deletion

Under GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act), you have the right to request deletion of your personal data. This is also known as the "Right to be Forgotten" or "Right to Deletion".

What Data Will Be Deleted?

When you request data deletion, we will remove:

  • Account Information: Name, email, profile details
  • Generated Content: Text posts, videos, prompts, and all generated content
  • Social Media Connections: OAuth tokens and connected account information
  • Subscription Data: Billing history and subscription information (subject to legal retention)
  • Usage Data: Activity logs, generation history, and analytics data
  • Scheduled Posts: All scheduled and published content records

Data Retention Exceptions

In some cases, we may be required to retain certain data for legal, tax, or security purposes:

  • Financial Records: Transaction data may be retained for up to 7 years for tax compliance
  • Legal Disputes: Data relevant to ongoing legal matters
  • Security Logs: Fraud prevention and security incident records
  • Anonymized Data: Aggregated, anonymized analytics data (cannot identify you)

We will inform you if any exceptions apply to your deletion request.

Method 1: Self-Service Deletion
Delete your account directly from your settings
  1. Log in to your account

    Go to PostAutoma Login

  2. Navigate to Settings

    Click on your profile icon and select "Settings"

  3. Go to Account Settings

    Select "Account" or "Privacy & Security" tab

  4. Delete Account

    Click "Delete Account" button at the bottom of the page

  5. Confirm Deletion

    Confirm by entering your password and clicking "Permanently Delete Account"

Go to Login
Method 2: Email Request
Request deletion via email if you cannot access your account
  1. Send an email

    Email us at: privacy@zonelabs.ie

  2. Include required information
    • • Subject: "Data Deletion Request"
    • • Your full name
    • • Email address associated with your account
    • • Account username (if applicable)
    • • Reason for deletion (optional)
  3. Verify your identity

    We may ask for additional verification to ensure account security

  4. Receive confirmation

    We'll confirm receipt within 48 hours

  5. Deletion completed

    Your data will be deleted within 30 days

Email Privacy Team

Deletion Timeline

0-48 hours
Request Processing

We receive and acknowledge your deletion request

1-3 days
Identity Verification

We verify your identity to prevent unauthorized deletions

3-30 days
Data Deletion

We permanently delete your data from our systems and backups

Within 30 days
Confirmation

We send final confirmation that your data has been deleted

Facebook/Meta App Data Deletion

If you've connected your Facebook or Instagram account to PostAutoma and want to delete data collected through those integrations:

  1. Disconnect Your Account: Go to Settings → Connected Accounts → Disconnect Facebook/Instagram
  2. Request Deletion: Follow either Method 1 or Method 2 above, and specifically mention "Facebook/Instagram data deletion"
  3. Revoke App Access:
    • • Go to Facebook Settings → Apps and Websites
    • • Find "PostAutoma" in the list
    • • Click "Remove" to revoke access

We will delete all OAuth tokens, profile information, and content associated with your social media accounts.

Before You Delete

⚠️ Important Considerations

  • Data is Permanent: Once deleted, your data cannot be recovered
  • Download First: Export any content you want to keep before deletion
  • Active Subscription: Cancel your subscription before deleting to avoid charges
  • Scheduled Posts: Any scheduled posts will be cancelled
  • Social Media: Content already posted to social media will not be deleted from those platforms

Download Your Data

Before deleting your account, you may want to download a copy of your data:

  1. Log in to your account
  2. Go to Settings → Privacy & Data
  3. Click "Download My Data"
  4. We'll email you a download link within 48 hours
  5. Download includes: generated content, prompts, videos, and account information

Questions or Issues?

If you have questions about data deletion or encounter any issues:

Regulatory Compliance

Our data deletion process complies with:

  • GDPR (General Data Protection Regulation) - EU users
  • CCPA (California Consumer Privacy Act) - California residents
  • Facebook Platform Policy - Social media integration requirements
  • Other applicable data protection laws

For more information, see our Privacy Policy.